Overseas Orders

At Mountain Works we are very happy to process and ship orders to most countries within the EU and also Norway and Switzerland. Please note that we can only accept payment via Secure Trading or Paypal. Goods will be dispatched on confirmed receipt of cleared funds.

1. Current destinations

Within the EU: France, Germany, Ireland, Netherlands, Belgium, Austria, Italy, Portugal, Spain, Denmark, Finland, Sweden, Czech Republic and Poland

Rest of The World: Norway and Switzerland

Orders will be accepted and goods shipped subject to our terms and conditions below:

2. Charges

All goods will be charged in UK sterling (GBP) and include taxation (VAT) where applicable.
All prices shown online exclude carriage charges. These will be charged at the following rates:

Zone 1: France, Germany, Ireland, Netherlands, Belgium (4 Working days delivery)

0 - 5Kg = £15.00
5 - 31 Kg = £20.00
31Kg Plus - By Quotation

Zone 2: Austria, Italy, Portugal, Spain, Switzerland (5 working days delivery)

0 - 5Kg = £25.00
5 - 31.5 Kg = £30.00
31Kg Plus - By Quotation

Zone 3: Denmark, Finland, Sweden, Czech Republic, Poland & Norway (7 working days delivery)

0 - 5Kg = £30.00
5 - 31 Kg = £40.00
31Kg Plus - By Quotation

3. Delivery

Delivery time to foreign destinations will vary according to country but we always use a trackable service that requires a signature on delivery. In the event that your order has not arrived within the time period specified above please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it . All orders will be shipped as one complete delivery and must be sent to an address where a signature can be given.

Please note that our 24 hour delivery service is not available for delivery outside of the UK.

4. Placing your order

We are happy for you to register and use the on line ordering system, however if for any reason you prefer to contact us directly first then please do so at the following:
e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

All orders taken will be entered onto our system and shipped on confirmation of cleared funds.

5. Returns

In the event of goods being delivered incorrectly or in a faulty condition, please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it so that we can give you the help and advice that you need.

If goods develop a fault within a reasonable period please contact us first at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with as many details of the fault as you can.

Please refer to our general trading terms and conditions or contact us directly for further information.